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Complaints and Grievances

Normandale takes student complaint and grievances very seriously. If you have a complaint, we encourage you to complete one of the forms below.

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 Do you have a concern about student grades or classroom instruction?

 Academic grade disputes and appeals can be made by going to this page and specifying a "Grade Review" option as the complaint topic.

 

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 Do you have a concern regarding service you received at one of our non-academic offices?

 Students may report complaints regarding improper, unfair, or arbitrary treatment by  an employee of the college by submitting this form.

 

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 Do you have a general concern about the campus, our staff, or our facilities?

 Members of the public may report their concern by completing this form.

 

Do you have a concern about inappropriate or disrespectful sexual communication or conduct?

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 Please complete this form to file a Sexual Misconduct Form. Student complaints regarding discrimination or harassment are subject to Board Policy 1B.1 and System Procedure 1B.1.1, and filed with Normandale's Human Resources Office.

 



Are you a Distance Education Student Residing Outside of Minnesota?

Normandale Community College is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA).
If you are a distance education student who resides out of state and has not been able to resolve your complaint at the institutional level, you may submit your complaint to the Minnesota Office of Higher Education.  You may also visit the NC-SARA website regarding the student complaint process for additional information.
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